Privacy first
AI that never lets PHI leave the room.
Pallin Health was created by clinicians who needed documentation help without surrendering control of sensitive information. Everything we build keeps audio, transcripts, and notes on devices you trust.
On-device transcription
Conversations are captured and transcribed locally on secure hardware you control.
Zero cloud retention
We never copy audio, transcripts, or patient identifiers to external servers.
You decide exports
Only you choose when to export or share documentation outside your environment.
Designed for HIPAA compliance
Pallin Health removes cloud risk by processing everything locally. You remain the custodian of patient information, equipped with tooling that respects the privacy bar your organisation already sets.
Information we collect
Pallin Health collects only the minimum required to verify that your licence is active. Everything else— including patient conversations, templates, vocabulary packs, and notes—remains solely on your device.
- Active subscription status so your licence stays current.
Information we do not collect
Our architecture is local-first by design. We purposefully avoid collecting the following categories of data to maintain trust with clinicians and patients alike:
- Patient names, identifiers, or protected health information (PHI)
- Audio recordings or clinical transcripts from your encounters
- Usage analytics, behavioral tracking, or location data
- Account preferences, templates, or local vocabulary libraries
- Any data that could identify your patients or your organisation’s caseload
Third-party services
When Pallin Health relies on third-party services, they operate strictly as billing processors. No PHI, audio, or clinical notes are transmitted to them.
- Apple App Store / Google Play / Microsoft Store: handle billing and subscription management only
Your rights & control
Because you remain the custodian of data, exercising privacy rights is straightforward:
- • Delete any note, transcript, or vocabulary pack directly from your device—removal is immediate.
- • Export documentation in the formats you choose; nothing leaves Pallin without your command.
- • Manage or cancel your subscription directly through your chosen app marketplace.
- • Request help or clarification by emailing privacy@pallinhealth.com.
Questions?
We are committed to transparency. If you need a signed Business Associate Agreement (BAA), custom deployment review, or additional documentation, let us know.