Document phone consults and triage conversations as precisely as in-person visits.

Record inbound and outbound calls directly within Pallin. Transcripts, action items, and follow-ups land in the same workspace as exam-room encounters.

Built for: Front desk, triage nurses, on-call teams

Where it shines

Give nurses, front-desk teams, and on-call providers a safe, compliant way to capture every conversation.

VoIP and analog friendly

Capture audio from softphones or hardware handsets with automatic gain control for clarity.

Caller identification

Associate transcripts with the right chart instantly—even if patients call from a new number.

Follow-up workflows

Generate tasks, messages, or note addenda directly from the call transcript.

What teams experience

  • Bring telephonic interactions under the same compliance umbrella as in-person care.
  • Reduce missed callbacks and documentation gaps.
  • Provide auditable history for QA and risk teams.

Next step

See Calls in action.

Choose a 30-minute walkthrough tailored to your workflows. We’ll prove the experience on your own hardware—no cloud, no long implementation.